We want you to be satisfied with your purchase, but we also want you to give your best effort to apply the content you learn in this program. The Company, Bastian Accounting & Bookkeeping LLC provides a 14-day money-back guarantee for the Program, Total Tax Transformation. That money-back guarantee is governed by the following terms.
In order to qualify for a refund you must submit proof that you did the work in the program and it did not work for you. In the event that you decide your purchase was not the right decision, within 14 days of the first module being released, contact our support team at firstname.lastname@example.org and let us know you’d like a refund by the 14th day at 11:59 EST. You must include your coursework with your request for a refund. If you request a refund and do not include your coursework by the 14th day, you will not be granted a refund.
The work that you need to submit with your request for a refund includes ALL of the following items:
Requirement 1: Write and attach a document with a few sentences telling us why this course was not a good fit for you and your business needs. What did you expect that you did not get once inside the program?
Requirement 2: Attach an image of Module 01 and Module 02 completed in your workbook.
Requirement 3: Be sure you watched Module 01 and Module 02 Lessons all to 100%.
We will NOT provide refunds for any request that comes more than 14 days after the first module was released. After day 14, all payments are non-refundable and you are responsible for full payment of the fees for the program regardless of whether you complete the program.
Please note: If you opted for a payment plan and you do not request a refund within 14 days, with the required coursework at the time of your refund request, you are required by law to complete the remaining payments of your payment plan.
Upon determining that you are entitled to a refund pursuant to this policy, the Company will promptly issue an instruction to its payment processor to issue the refund. The Company does not control its payment processor and will not be able to expedite the time frame any refunds are issued.
All refunds are discretionary as determined by Bastian Accounting and Bookkeeping, LLC. To further clarify, we will not provide refunds for requests made after the 14th day from the release of the first module all payments must be made on a timely basis. If payments are not made on time, you agree to pay interest on all past-due sums at a rate of 1.5% per month or the highest rate allowed by law, whichever is greater.
If you have any questions or problems, please let us know by contacting our support team directly. The support desk can be reached at: email@example.com